PRIVACY POLICY

Privacy Policy

Last updated: July 1, 2026

W1 Production, Inc. ("W1 Production," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase tickets, visit our website, or interact with our events and services.

Information We Collect

We collect information you provide directly to us, including your name, mailing address, email address, phone number, and payment information when you purchase tickets or contact us. Because tickets are delivered as physical tickets by mail, an accurate mailing address is required to fulfill your order. We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and browsing activity through cookies and similar technologies.

How We Use Your Information

We use your information to process and fulfill your ticket orders, deliver physical tickets, communicate with you about your purchase and upcoming events, provide customer support, process payments, prevent fraud, comply with legal obligations, and improve our services. With your consent where required, we may also send you promotional messages about future concerts and events.

How We Share Your Information

We do not sell your personal information. We may share your information with trusted third parties who help us operate our business, such as payment processors, shipping and mailing providers, event venues, and marketing or analytics service providers, but only to the extent necessary to perform their services. We may also disclose information when required by law, to enforce our terms, or to protect the rights, safety, and property of W1 Production, our customers, or others.

Payment Information

Payment transactions are processed by secure third-party payment processors. We do not store your full payment card details on our systems.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. You can manage or disable cookies through your browser settings, though some features of our site may not function properly as a result.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including order records, legal, accounting, and reporting requirements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information, or to opt out of marketing communications. To exercise these rights, please contact us at privacy@w1production.com.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

W1 Production, Inc.
Email: privacy@w1production.com